Services
- On-line support
- On-line services include a comprehensive knowledgebase, software downloads and documentation. Use the tabs above to select an on-line service.
- Remote support
- Help and advice is just a phone call or email away. To locate your local service centre click here.
- Support plans and warranties
- Fully protect your biggest investment — your operations. We offer a range of support programs. They provide peace of mind, great cover and the ability to budget operating costs accurately.
- User training
- Get the most from an SSL. Our operational training will provide you with the skills and confidence to tackle the most demanding project.
- Maintenance training
- Learn to deal with every eventuality with confidence lowering your maintenance costs and minimising downtime.
- Spare parts, upgrades and on-site spares kits
- From individual components to complete assemblies, we hold a comprehensive range of spare parts for your SSL. Minimise downtime and reduce maintenance costs with a set of recommended spares.
- Factory repair, calibration and refurbishment services
- Meet the SSL grade. All returns are repaired and calibrated to SSL’s specification.
- Module exchange service
- An immediate solution. With the Exchange Service we simply ship you an advance replacement assembly and you return the faulty part to SSL.
- Health checks
- Know that your console is in great shape. A visit from an SSL trained technician will quickly identify any issues.
- Maintenance visits
- If you do not have the in-house skills to service your console our teams of field engineers are here to help.
- Commissioning service
- Optimise performance. Our commissioning services are available to all. They ensure that your console performs to the highest standard within your environment.
- Installation consultancy service
- Make the right choices. This service will help you make the most appropriate decisions to fit your requirements when planning an installation or refurbishing an existing facility.
