A great product is only the start of what sets SSL equipment apart. We believe that the world's best products demand the best support. To provide this, SSL has a network of sales and service centres throughout the world, including its subsidiaries in New York, Los Angeles, Paris and Milan. Through these offices, and appointed distributors in other countries, a full program of backup and technical support is guaranteed. Underpinning all this local expertise is the global support from SSL's service centre at the company headquarters near Oxford, England.
As you would expect, SSL offers a full range of spares.
In addition, SSL offers an exchange service for the high value assemblies. The exchange service significantly reduces the cost of replacing the more expensive assemblies. With the Exchange Service we simply ship you a replacement assembly and you return the faulty part to SSL.
Subject to operating hours of local couriers, SSL will dispatch replacement assemblies on the same working day from the 'Critical Spares Inventory' held at strategic world-wide locations.
SSL offers a repair service for the majority of assemblies. Items should be returned to your local office to be shipped to SSL Headquarters for repair.
Give yourself even greater peace of mind. When you buy a console, you have the right to peace of mind. Purchasing a Manufacturer backed Extended Warranty will help you maintain that sense of security for years to come.
An extended warranty provides you with great cover and the ability to budget operating costs accurately. Extended warranties are available from the end of the Factory Warranty period until the console is five years old.
Please locate and contact your local distributor via the link below.
http://www.solid-state-logic.com/locator/index.asp
At Solid State Logic, we've built our reputation on building superior audio consoles and standing behind them with our world-renowned support structure.
Recently introduced RoHS and WEEE legislation has made sourcing some components impossible and this impacts our ability to support our legacy console range.
For details of the support available on the SL 4000, 6000 and 8000 console range, please click here.