Jobs

Service Engineer

Based: Begbroke, Oxfordshire
Reporting to: Service Manager
Conditions: Full-time, salaried

Summary of Role

The successful candidate will work as part of a team delivering world class technical and operational support to both our end users and our network of distributors around the world. The role would ideally suit a self-motivated individual who enjoys a dynamic environment, travel and with an interest in extending their knowledge and skills.

Responsibilities

• On-site system commissioning
• On-site operational training
• Field service support and on-site repair
• In-office telephone and email support
• Promotion of our post-sales services and upgrades
• Preparation and maintenance of our demonstration facilities

Key Qualifications and Experiences

• Excellent problem solving skills with the ability to think laterally
• Flexible schedule and ability to travel internationally at short notice
• Good verbal communication skills
• Ability to prioritise and work under pressure
• Strong interpersonal skills and customer-focus with an understanding of the sensitivities of working on site and when providing remote support
• Aptitude for self learning and efficient integration of new information
• Team oriented individual with the ability to work under own initiative and accept accountability
• Competent to a high level of computer literacy
• Able to manage multiple tasks simultaneously

Desirable

• A degree or equivalent qualification in electronic or audio engineering
• Experience in studio, broadcast or live sound

Please apply for this position by sending a CV and brief covering letter to: chrisjo@solidstatelogic.com